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Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011: a victory for consumers?

The new EU legislation that strengthens consumers’ rights had been widely adopted by MEPs on 23 June 2011. It will be have to be transposed into the various national consumers laws of the member states by mid June 2014. These new provisions relate mainly to distance selling (via a.o. internet, telephone and mailings).

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